Lockout after failed logins
Hikvision locks the account for 30 minutes after about 5 wrong passwords. The Bridge slows its retries so this does not happen to you.
Hikvision NVRs and DVRs are first at launch. The Rikuy Bridge talks to them over ISAPI, Hikvision's own HTTP API, so your agent gets a live frame, a search by time and a clip, without new cameras.
We test on used recorders in our lab before writing support claims. White labels built by Hikvision, such as Annke, Ezviz and LTS, use the same driver.
| model line | type | live frame | recorded clips | status |
|---|---|---|---|---|
| DS-7600NI series | NVR, IP cameras | In testing | In testing | Testing in our lab |
| DS-7200 Turbo HD series | DVR, analog cameras | Planned | Planned | Planned |
| Annke, LTS (Hikvision built) | NVR and DVR | Planned | Planned | Planned |
A frame comes from the picture endpoint. Recorded video is found with a content search and fetched with a download, or played back over RTSP with start and end times in UTC. The Bridge shows the store's local time to you.
The Bridge sits on the store network and calls these on the recorder. Nothing reaches the recorder from the internet.
During the private demo we do this with you on a video call. It takes about ten minutes.
Hikvision locks the account for 30 minutes after about 5 wrong passwords. The Bridge slows its retries so this does not happen to you.
A recorder can only play back one or two streams at a time, so Rikuy queues requests and fetches short clips, up to 120 seconds.
Some Hikvision firmware has a known flaw that works without a password (CVE-2021-36260). The Bridge only dials out, so the recorder is never exposed.
In June 2026 the FCC stopped new Hikvision and Dahua imports. Recorders already in stores keep working and Rikuy keeps supporting them.
Other brand on your recorder? See the full list.