What we collect from owners
Name, email, phone, business, locations and language. Payment details go to Stripe, not to us.
What passes through Rikuy
Frames and short clips the owner’s agent asks for, without audio. They are delivered to the agent and not kept as video in our cloud.
The activity log
Every look is logged: time, agent, tool, camera, range, purpose, result and the agent’s conclusion. Kept for 12 months.
Thumbnails and clips
One small thumbnail per look, kept 30 days by default; the owner can shorten it. Clip links expire in 24 hours.
What we never do
No face recognition, no audio, no restroom or changing area cameras. Further commitments to be written by counsel.
Employees and customers
How people seen on camera can ask questions, through the owner and through Rikuy. The owner posts a notice and a sign in English and Spanish.
Who we share with
The owner’s chosen agents, Stripe for billing, and the cloud providers that run Rikuy. A list of subprocessors will be published.
Your choices and contact
Access, export and deletion of the account and its log. Contact address and US state rights, to be written by counsel.
Version history
| Version | Date | Change | Status |
|---|---|---|---|
| v0.1 | October 2026 | First structure for the private demo | Draft, not in force |
| v1.0 | Before launch | Binding text reviewed by counsel | Planned |
Questions about this document: [email protected] (address to confirm). When a new version is published, owners are notified by email and the app shows which version each owner accepted.